PAINLESS PHARMACY: ORDER YOUR PAIN MEDICATIONS ONLINE WITHOUT PRESCRIPTION | SECURED PAYMENT | 100% CUSTOMER SATISFACTION -:

Shipping Policy

SHIPPING RATES AND TIMES
        1. All orders placed will be processed same day and will take overnight UPS to be delivered next day till afternoon..
2. For all orders above $600/- shipping will be free and for orders below $600/- shipping charges will vary as per your location and order quantity.        
3. The products will be delivered via UPS in cities having courier service and for the rest of the cities the products will be delivered via UPS.

        The price that you incur on shipping is displayed on the confirmation page. You can go there and check the confirmation of your order. You can change the shipping mode if you change the delivery address or the content of the packet. UPS and USPS are our preferred carriers.

        WHAT IS YOUR DEFAULT SHIPPING ADDRESS?
        The address given by you in the most recent address is your default address. If you want to change the shipping address at the checkout page you need to click on the change button. Your package will be delivered at the address given by you. We make sure a speedy and hassle-free delivery of products.
       
 You can make any changes like you can add, delete or edit your address. Orders made by you would not be affected by the address changes made by you.

        WHAT DISCOUNTS DO YOU GET?
        We provide you free of cost shipping or shipping at reduced rates according to our marketing policy. Apart from that you can avail super offers or special offers that we keep coming on with from time to time. To get hold of the best offers you should keep an eye on our regular features.

        ORDER PROCESSING DEADLINES
        The orders that you place before 4:30 PM in the week days from Monday to Sunday get processed on the same day.

        CONFIRMATION MAIL
        You will receive an automated mail when we are through with the processing of your order.


 Delivery and Refund / Returns

STANDARD TERMS AND CONDITIONS OF DELIVERY
        All our orders are shipped through UPS or USPS. We ship in 2 hours after being verified and approved by our customer care representative. We e-mail you the order number and the tracking number for your package so you can track your package by logging into our website and feeding in the tracking info. All the orders will be given an order number and a tracking number. We would also give you an order status within three working hours and deliver the package to you overnight.
       
Painless Pharmacy strongly believes that you will be satisfied with the results after consuming our medicines. We constantly strive towards maintaining the premium quality of our medicines and therefore we have a great repute among our customers. Just in case you are not satisfied with any of the products we deliver; you can return the same and claim for a refund.

        Our refund policy is as follows
        If you are a dissatisfied customer, you have to notify us about the pills and your cause of dissatisfaction. We have regulations for information, cancellation and additional charges, if any and it is necessary for us to inform the supplier about the same. If you want to return any medicine, you need to notify us instantly and can return that medicine the very next day of you receiving the delivery. You have to pay any extra charge incurred due to return of your medicine packet.

        Items should be returned exactly in the same condition as you may have received them. The hygiene seal should be intact and you cannot return the product if seal is broken for whatever reason. As per the Consumer Contracts (Information, Cancellation and the Additional Charges) regulations, we can deduct the amount of refund that you receive if you damage the received product any way. If the items you return are not in a saleable condition, we will not issue any refund.

        How to Return Items
        If you feel that you are not satisfied with what you have received you can return it by post at the earliest (the next day of receiving the product). You need to notify us about the same.

        Returns by Post
        You need to be careful in repackaging the product if you have broken the seal. After sealing it carefully send the product by post to our address. If you need any support or assistance, you can take a live chat with our customer care representative. You need to make sure that the package contains a complete return form as well. A blank return form is enclosed within the packet delivered to you.

        Our Refunds
        Once we receive the product back, in an undamaged condition, we issue you a full refund. We credit refunds back into the same account from which we have received the payment. We need 1 working day to do the same. We also refund the standard postage paid on the orders

        OUR LIABILITIES
        The most we can do and are liable for is to issue the full price you have paid for the purchase. We would like to repeat here that we have a refund policy, applicable only if the item is returned in an undamaged condition. So, you need to return it immediately if you have any problem with the medicine and keep them in a good condition. You can always get in touch with us on Contact painlesspharmacy@gmail.com.


Customer Satisfaction Guarantee

HOW WE KEEP OUR CUSTOMERS SATISFIED?
            Right from taking and processing your orders to the shipment of your products, we make very sure that you get safety at each step. We know how important our customers are for us and hence we make every possible effort to keep them happy and satisfied. We aim for excellence to earn the goodwill of our customers.

             Free delivery of products
            There would be no shipment charge if the order is more than 150 pills. Any order lesser than this is payable. Apart from that, order lesser than 150 pills needs an assent of customer without which it cannot be processed.

            We take an utmost care and make very sure that the packets reach to you on time. In case of any delay in the shipment you are intimated immediately. If the order gets delayed, we take an appropriate action about the same and provide you a free re-shipment either from the same or from a different manufacturer. Alternately, we issue a full refund also.

                       We respond quickly
            Our customer-care team is there for your support and replies to your mail in an hour. As per our policy, you will get a reply in an hour of our receiving your mail. You are free to contact us if you have queries.

            Your order can be checked online
            You need to click on my account to check your status. The status of your order can be checked by logging in to your e-mail address.
 We aim towards making you healthy and disease-free. Wish you a healthy and happy life always!